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Gentle Forums Members, I found this today on the COLOMBIA EXPAT FORUM of the EXPAT EXCHANGE website and although it is directed to those living in Colombia, it surely will be of interest to those of us living with residency in Costa Rica. That is likely because of the increased workload for the Embassy personnel in Pavas and how that may affect many CR Expat Residents when they need to get their SSA Statements of Income and the timeliness with which they receive them. The entire memo is copied below, for your convenience. Regards, Paul M. == ==== Message for U.S. Citizens: NOTICE REGARDING SOCIAL SECURITY SERVICES/INFORMACION RELACIONADA CON SERVICIOS DEL SEGURO SOCIAL NOTICE REGARDING SOCIAL SECURITY SERVICES The Social Security Administration (SSA) has consolidated its overseas operations into several regional offices that provide a full range of SSA services for U.S. citizens residing outside of the United States. Effective October 1, 2017, individuals residing in Colombia who require social security services or have questions about SSA benefits must contact the SSA Federal Benefits Unit (FBU) located in San Jose, Costa Rica rather than the U.S. Embassy in Bogota or U.S. Consular Agency in Barranquilla. Please be advised that as of October 1, 2017, the U.S. Embassy in Bogota and U.S. Consular Agency in Barranquilla can no longer accept telephone calls, emails, or walk-in consultations regarding Social Security issues. For more information or any questions about the services provided at the FBU in San Jose, Costa Rica and how to contact them, please visit their webpage at: https://cr.usembassy.gov/u-s-citizen-services/social-security/. You can also reach them via email by completing this online form. ====